I could have got all "Hey man give me better info and you'll get better results!" or blame it all on dumb drivers in Portland. Instead, I took this moment in time to just show grace: "Sorry I am late. I know your time is valuable, how is your day going? Will you get to spend any special time with family and friends during the holidays? Enjoying the sunshine?"
I guess it is how we spend the time that matters not how we count it. No matter what, time will pass and the day will end. What will you reflect on? Will it be the traffic or the connections with the people God puts (and he does put people in our path on purpose in case you were wondering) in your path to show grace to, love to, kindness to? Sounds like a Jesus thing to me. I think I read about that... He gave His presence... Himself. Good things to follow.
Have a great time... I mean day.
Jeff